Privacy Policy

Effective Date: January 1, 2025

Operated by: FSVPServices.com, a service platform of Consultare Inc. Group, A Compliance Company

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing FSVPServices.com or engaging with our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal and business-related information:

A. Information You Provide

Name, title, and business contact information

Company name, location, and registration details

Email address and phone number

Payment and billing information

Documents and records required for FDA compliance (e.g., supplier data, product specifications)

B. Automatically Collected Information

IP address and browser type

Device and operating system

Website usage data via cookies or analytics tools

2. How We Use Your Information

We use your information to:

Deliver FSVP and U.S. Agent services

Verify supplier and importer information for FDA compliance

Communicate with you regarding service updates, reports, or legal requirements

Process transactions and manage your account

Respond to FDA inquiries or inspections as your designated agent

Improve and secure our website and services

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share information under the following circumstances:

With the FDA or other U.S. government agencies to fulfill regulatory obligations

With trusted service providers (e.g., payment processors, cloud storage) under strict confidentiality agreements

Within Consultare Inc. Group to manage service delivery and support

As required by law, subpoena, or legal process

4. Data Retention

We retain your information only as long as necessary to:

Fulfill contractual and regulatory obligations

Maintain required FDA records (typically at least 2 years)

Comply with legal requirements or resolve disputes

5. Security Measures

We use industry-standard safeguards to protect your data, including:

Encrypted data transmission and storage

Role-based access control for sensitive documents

Secure login credentials and account authentication

Routine monitoring and auditing of our systems

Despite our efforts, no method of data transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have rights to:

Access or request a copy of your personal data

Correct or update your information

Request deletion of your data (subject to regulatory requirements)

Withdraw consent for certain processing activities

To exercise your rights, contact us at privacy@fsvpservices.com

7. Cookies and Tracking

We use cookies and similar technologies for:

Website functionality and session management

Visitor analytics and performance tracking

Remembering user preferences

You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our services are intended for business use only and not directed to children under the age of 18. We do not knowingly collect information from minors.

9. International Data Transfers

If you are accessing our services from outside the United States, please note that your data will be transferred to and processed in the U.S., where data protection laws may differ from your local jurisdiction.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site indicates your acceptance of any revisions.

11. Contact Us

If you have questions, concerns, or requests regarding your data: